Controller not connecting to the network

To make sure the Controller is in a properly initialized state, power cycle between each connection attempt (disconnect the power, leave off for a few seconds, then reconnect the power). App Wizard Connection Steps The network connection process is broken into 4 steps, identifying which step is failing will help […]

Manually Water

Manual water options There are times where you may want to manually water one zone; perhaps your kids want to play in the sprinklers!  Or you can start a special schedule or water all your zones. Water 1 Zone Manual control is now available from any place in the app. […]

Wireless Range 101

Wireless Protocol Spruce Controller and Sensors use 802.15.4 based wireless communication, commonly referred to as ZigBee.  The frequency most widely used is the 2.4GHz band which is available worldwide.  This is the same band that most WiFi and Bluetooth devices use as well. Range Range is normally effected and reduced […]

Can I use the Spruce Sensors alone?

Spruce Sensor Requirements The Spruce Sensors require one of the following: Spruce Controller Samsung SmartThings hub Hubitat Elevation hub Spruce Sensor versions All Spruce Sensors including Gen1 (Gray Cap with Black or Green probes) and Gen2 (Blue Cap) and Gen3 (Blue Twist-off cap) are equally compatible with the Spruce Controller […]

Moisture data not reporting

As a first step, please try to re-join the Spruce Sensor to the network. If that doesn’t help, please contact us.  Please let us know that you’ve already tried re-connecting the sensor so we don’t ask you again 🙂 , and let us know if the sensor reporting temperature reasonably.

How to Winterize Spruce

Spruce Controller To disable scheduled watering, go to the Spruce App and turn on Hibernate Mode. Some users will “blow out” their water lines in preparation for freezing temperatures. If this is needed for your system, an easy way to run through each zone is to use the “Run All […]